Privacy
What this website does with personal information, which is very little, and what happens when you email Kate.
The short version
- This website does not use cookies.
- It has no analytics, advertising or tracking tools.
- It has no contact form, accounts or sign-ups, and does not ask you for any information.
- Booking happens on a separate service, Colib, which this website only links to.
- It loads nothing from other companies: no outside fonts, maps, videos or social media buttons.
This notice is a draft dated 12 November 2026. It is not yet in effect.
Who is responsible
Kate Gillan, practising as Agency Counselling in Calgary, Alberta, is responsible for the personal information she holds.
Questions about privacy go to Kate at agencycounsellingcalgary
When you visit this website
Like every website, this one is delivered by a hosting company. To deliver pages and keep the service secure, the hosting company’s servers automatically record technical details of each request: your IP address, your browser and device type, the page requested, and the date and time.
Kate does not use these records to identify you. The hosting company, where it stores these records and how long it keeps them will be named here once hosting is chosen.
Links to other websites, such as the services on the urgent help page, take you to sites with their own privacy practices. This site does not tell them where you came from.
When you email Kate
If you email Kate, she receives your name, your email address and whatever you choose to write. She uses these to reply to you and, if you want to go ahead, to arrange counselling.
Kate’s email is provided by Google (Gmail). Messages are stored on Google’s servers, which may be outside Canada, including in the United States. While information is in another country it is subject to that country’s laws.
You can ask Kate for her written policies about service providers outside Canada, and she can answer questions about how they handle personal information on her behalf.
Please keep health and other sensitive details out of email. How long enquiry emails are kept will be stated here.
Booking and client records
Counselling records are not collected, stored or handled by this website.
Before your first session, Kate will explain how your counselling information is collected, used, kept and protected, and the limits of confidentiality, and will ask for your consent.
Online booking is provided by Colib (colib.io), a separate service. When you book, you give your name, email address and cell phone number to Colib on its own website, and Colib’s privacy policy applies. Intake forms are completed inside that system, not on this website.
Your choices
You can ask Kate what personal information she holds about you, ask for a copy, and ask her to correct it. You can also ask how it has been used.
If you have a concern about how your information has been handled, please raise it with Kate first. If you are not satisfied with her answer, you can contact the Office of the Information and Privacy Commissioner of Alberta.
Changes to this notice
If the website starts to do something new with personal information, such as adding a contact form, this page will be updated first and the date at the top will change.